Refund policy

Payment

All payments are through Paypal. Mastercard, Visa, Discover, American Express can also be processed through Paypal.

Immediate payment is required. If you want to combine shipping on multiple purchases, please contact us before processing payment.

Sales tax of 6% will be charged for purchases sent to Michigan addresses.

Items will only be shipped once payment has been confirmed as received.

Returns

First and foremost we want our Jadeion customers to be completely satisfied with their buying experience. We try to post as many pictures as possible, and list any details that may effect a sale. All watches are extensively photographed and inspected prior to shipping and are in perfect working order, unless stated otherwise. If you have a problem with a watch you purchased, please refer to the warranty information above as we no longer accept returns

Please closely look over all photos and descriptions in listings before committing to a purchase.

We do NOT provide refunds for damages outside of our control including water damaged as mentioned above.

Shipping

We currently ship to the continental US. If you need international shipping certain terms and conditions will apply.

We hold no liability once watches have been given (with proof of tracking) to USPS or any other postal service we use. If this is a problem, you are more than welcome to have us add shipping insurance for an additional fee.

Buyer is responsible for the correct shipping address at the time of payment, and for any taxes, duties, import fees that may apply.

We ship with USPS only, within 1-2 business from the time of payment.

Shipping times by the carrier may be affected by volume (holiday season) and other circumstances (weather, pandemic, etc). You will be provided with a tracking number once package has shipped.

We will do discounted shipping on multiple items. Please contact us before processing payment.